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Charity number: 1144188


At Guy Francis Bone Cancer Research Fund we are committed to protecting your privacy online.  We protect any personal information you give us while you use our websites.

This policy is written in accordance with the Data Protection Act 1998.  We are registered under the Act as a Data Controller under number Z3064755.  If you have any questions about it please contact our Data Protection Compliance Officer at Guy Francis Bone Cancer Research Fund, Acomb House, 23 Front Street, Acomb, York, YO24 3BW, email This email address is being protected from spambots. You need JavaScript enabled to view it. , or telephone 01904 799151.

By continuing to use this Website you are agreeing to the terms of this privacy policy.

What information do we collect?

For non-personal information such as IP address (the location of the computer on the internet) and cookies, please see Website analysis below.

Personal information is any information that can be used to identify you.  For example, it can include information such as your name, date of birth, email address, postal address, telephone number, fax number, bank details and credit/debit card details, as well as information relating to your health.

We collect personal information when you ask about our activities, register with us, (for example, registering on a discussion board), order products and services, (such as publications and email newsletters), seek assistance, (i.e.: by emailing a cancer support specialist), make a donation to us, or otherwise give us personal information.

How do we use your information?

We use your information in the ways set out below unless you are specifically notified otherwise.

We use your personal information to give you the information, support, services, or products you ask for. We may also use your information for administrative purposes, to let you know about changes to our services or policies, to create a profile of your interests and preferences and, if you agree, as part of our fundraising activities.  We shall not sell your details to any third parties but we may sometimes also share your information with our trusted service providers who are authorised to act on our behalf, our trading companies, and associated organisations (who work with us to get the information you ask for).  In addition, from time to time we may exchange your personal information with other organisations for the purposes of fraud and credit risk reduction.  In these circumstances we always require strict compliance with our instructions and, in the case of third party organisations, require that your personal information is not used for their own business purposes.

We shall always seek your consent to the use of your personal information, either by giving you the option to say ‘no’ to its use or, in the case of sensitive personal information (for example, information relating to your health) by asking you to tick a box specifically allowing us to use it.  When we seek your consent to using your personal information, we shall tell you what we want to use it for and, other than as described in this policy, we shall not use it for any other purpose.

Guy Francis Bone Cancer Research Fund is responsible for collecting your personal information.  Any information we collect is stored and processed in the UK.  Other than as set out in this policy or as required by law, your personal information is not shared with third parties or used in any other way unless you agree.

When we collect your personal information we use strict procedures and security features to prevent unauthorised access.  However, no data transmission over the Internet is 100% secure.  As a result, while we try to protect your personal information, Guy Francis Bone Cancer Research Fund cannot guarantee the security of any information you transmit to us and you do so at your own risk.

How we use 'cookies'

Guy Francis Bone Cancer Research Fund uses 'cookies' to give you a more personalised web service.

Guy Francis Bone Cancer Research Fund use essential session cookies to manage your movement between pages, handle logins and to help with site searches. These are removed when you leave the site and are essential to the running of the site.

You can choose to accept or decline optional cookies under the new EU Privacy Law by clicking i accept cookies from this site on top of this  of this page. You can also usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

A cookie is a small text file we pass to your computer's hard disk through your web browser so the website remembers who you are when you return.

We use a type of cookie called a 'persistent' cookie.  These cookies store information between visits  For example, if you tick the 'Remember me' box your email address and password is saved in a cookie on your computer.  This means next time you log on to the website you will not need to re enter those details.  We suggest you do not select the 'Remember me' box if you use a shared computer (for example, if you access the Internet at an Internet café or at a university).

If you do not wish to have cookies stored on your computer you can easily change your web browser to refuse cookies, or let you know when you get a new cookie.  You need to refer to your Internet browser's instructions by clicking on the 'Help' menu.  Refusing cookies, however, can restrict your use of our websites.  To enjoy Guy’s Fund websites to the full we recommend you leave cookies switched on.

Website analysis

Guy Francis Bone Cancer Research Fund uses Microsoft Office 365 to track use of our website.  Microsoft Office 365 uses cookies to track visitor interactions.  These cookies are used to store information, such as the time of your visit to our website, whether you have been to the website before, and where you come from before entering our website.  Information collected in this way is anonymous and individuals cannot be traced.  This information allows us to improve our website, for example, to assess the impact of and develop campaigns and services

Every computer and device connected to the Internet is assigned a unique number known as an Internet protocol (IP) address.  Microsoft Office 365 will also collect your IP address.  This information allows us to know approximately where in the World you and our other website visitors come from, but not your IP address.

Privacy and our online community

Our online community is moderated and we do not display the full names of individuals nor addresses.  The posting of personal information on a discussion board means your information is publicly accessible.  Such information can be viewed online and collected by third parties.  We are not responsible for the use of information by such third parties.  We strongly recommend all registered users to keep their postings anonymous.  We also recommend you avoid sharing any personal information that can be used to identify you (such as your name, age, address, name of employer).  We are not responsible for the privacy of any identifiable information that you post in our online community.


The Guy Francis Bone Cancer Research Fund website may include links to other sites, not owned or managed by us.  We cannot be held responsible for the privacy of information collected by websites not managed by us.

Under 16

If you are 16 or under, you must get your parent/guardian’s permission before you provide any personal information on the Website.  If you do not have permission you are not allowed to give us your personal information.

Accessing and updating your personal information

You can ask us what information we hold about you by contacting us at the above address.  Please keep your information up to date by letting us know of any changes at the above address.

Changes to this Policy

We may change our Privacy Policy from time to time so please check back periodically.

This policy was last updated February 2012.